Quality Integrity Care               Keeping communities warm and safe

Overview​

Community Warmth were established in 2015 as a not-for profit community interest company with an aim to keep communities warm, safe and healthy. We focus particularly on park home communities and provide a tiered level of accreditation for installers, products and manufacturers.

 

Our top tier of accreditation audits EVERY installation that the installer conducts. It looks at quality of work, adherence to scope and customer service as standard and we provide detailed monitoring reports to our partners. We are also able to provide energy improvement statistics and other bespoke reports for your project.

 

At entry level we can offer a simple product approval or company certification check. More details can be found on the QICA pages of this site.

 

We offer support in the community through the provision of magazines, brochures, materials, advice, roadshows and assessment all designed with Quality, Integrity and Care in mind. Our advice is free to home owners and councils and we can support both via materials, face-to-face appointments, email and telephone support.

 

 

Our QICA accreditation is the next generation in accreditation programmes. Every aspect of the organisation is checked and each project stage audited and reported including aftercare for every installation.​

Offer a next generation Accreditation Programme for Installers, Products and Services (QICA).

We are able to project manage installations through our QICA accredited product and installers programme, providing extensive reporting at all stages. In addition we have facilities to produce and deliver energy saving information materials as well as offer energy advice both online, in client homes and via a telephone support line.​

 Energy Efficiency Provision.

We offer a complete disability adaptation service from scoping works to installation and aftercare, all delivered under the Quality, Integrity and Care standards that we apply to our business.​

Disability Adaptation Provision.

We are able to project manage installations through our QICA accredited product and installers programme, providing extensive reporting at all stages. In addition we have facilities to produce and deliver materials as well as offer advice both online, in client homes and via a telephone support line.​

Retrofit Solution and Installation Management.

We can provide a full service for the implementation and management of specific funding projects and budgets. Working to your set criteria we can develop a programme to locate, inform and satisfy your project requirement.​

Funding Management.

We can provide a full service for the implementation and management of specific projects and budgets. Working to your set criteria we can develop a programme to locate, inform and satisfy your project requirement.​

Project Management.

We can provide a full service for managing and monitoring quality within your project or general business. Whether you are seeking a managed monitoring system for a small project or an entire QMS we can provide you with a system or monitor it on your behalf with our QICA system.​

Quality Management.

Our QICA accreditation can be applied to an entire product set to allow for monitoring of changes, usage and installation applications.​

Product Management (QICA).

We offer either write in, online or telephone support for aftercare and advice.​

After Care Services.

We offer monitoring for your project to ensure that only accredited installers are used and that they are working to scope. We audit all stages of the project from seeking clients, contracts, installation and aftercare.​

Provide approved systems only through accredited installers.

Our QICA system ensures that all stages of any project are openly audited on your behalf and regularly reported to you.​

Conduct transparent and quality testing procedures on systems & approved installers throughout the operation.

We ensure every stage is monitored, audited, corrected and reported removing pressure from councils or manufacturers as well as home owners.​

Offer a quality tested, open process from production, supply, installation and aftercare.

We operate as a not-for profit company. All our profits are put back into our Warm and Safe fund to assist the vulnerable directly with energy saving measures in their home.​

Put any profit made of product and services into the Warm and Safe fund to assist vulnerable home owners.

We offer a bespoke service to manage projects or project elements for councils and housing associations throughout the UK. Meticulous auditing and reporting are offered for any project in line with our Quality, Integrity and Care philosophy.​

Manage projects and funds on behalf of councils and other organisations throughout the United Kingdom.

Manage projects and funds on behalf of councils and other organisations throughout the United Kingdom.

Community Warmth

£140 electric bill rebate for park home residents

​IMPORTANT NEWS FOR PARK HOME RESIDENTS. ADDITIONAL WARM HOME DISCOUNT ANNOUNCEMENT FOR PARK HOME RESIDENTS Last winter Charis Grants administered a government backed pilot scheme which gave park home residents the chance to apply for a £140 rebate for their electricity bill, even if your electricity is supplied by your site owner. More than 1600 park home residents received rebates last year. The scheme is now open again for applications, including those people who received an award from the pilot scheme earlier in the year.  The Park Homes Warm Home Discount (WHD) scheme is open to permanent park home residents in England, Scotland or Wales. If successful, you will receive a one-off rebate of £140 towards your electricity bill. Applications can be made online here or by calling 03303 80 10 40 where a dedicated agent will help you complete your application via telephone. The Charis team can also help answer any questions you may have regarding the scheme. Lines are open Monday to Friday 9am to 5pm (excluding bank holidays) and calls are charged at standard local rates.  In order to complete a registration we will need details of all the benefits you receive and their amounts, as well as any other household income. Please have this information to hand when you call. Also ensure you have your national insurance number, as this is asked for as part of the application process. The scheme is being funded by energy suppliers and is administered by Charis Grants Limited. You can even apply for the Park Homes WHD rebate if you are resident on a Park Home site and pay for your electricity through your park site owner.  To qualify for the Warm Home Discount rebate, you as the Park Home resident (or your partner) must pay, or be exempt from council tax for a UK Park Home and also meet one of the following criteria:  In receipt of the Savings or Guarantee & Savings element of the State Pension Credit (unless already qualifying as part of Core Group)  ORIn receipt of one of the following means tested eligible benefits: Income SupportIncome based Jobseekers' AllowanceIncome related Employment and Support Allowance (which includes a work related activity or support component)Universal Credit (low income elements)And includes one of the following: Child element for children aged 5 or underDisabled child elementDisability or pensioner premiums ORThe gross annual household income is less than £16,190 and the account holder is living with mental or physical disability or illness, or there is vulnerability within the home (children living in the house aged 5 or under) or of pensionable age, or receiving disability benefits. ORThe gross annual household income is less than £16,190 and spend 10% or more of gross annual household income on energy bills to heat your home.  

Vulnerable Customer Support Category

Proud sponsors of the Vulnerable Customer Support Category​

Community Warmth are the proud sponsors of the Vulnerable Customer Support Category at the Welsh Energy Efficiency and Healthy Homes Awards on the 15th February 2017. We wish all nominees in this important category the best of luck.​

Vulnerable Customer Support

Vulnerable Customer Support​

Half of UK electricity comes from low-carbon sources for first time ever, claims the Independent.Britain reaches green turning point as electricity was completely coal-free for nearly six days over the last quarter. More than half of the UK’s electricity has come from low-carbon sources for the first time, a new study has found.The research from energy company Drax, which operates a biomass power station, found electricity from low-emission sources had peaked at 50.2 per cent between July and September.It comes after the Government announced plans that would see Britain's coal-fired power stations probably close by 2025. Click here for full article​

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We audit EVERY installation in our projects and look at quality of work, adherence to scope and customer service as standard and provide detailed monitoring reports to our partners. We are also able to provide energy improvement statistics and other bespoke reports for your project.

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01647 24609

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info@communitywarmth.org