Quality Integrity Care Keeping communities warm and safe
QICA – Homeowners
We have developed the QICA programme with the principles that underpin our company in mind, Quality, Integrity and Care. We want homeowners and tenants to be able to have work done on their homes by reputable installers and for them not to have to worry about managing, paying and quality checking the contractor
QICA installers are thoroughly checked before being granted status and must demonstrate a commitment to quality and improvement. When a QICA contractor conducts work via Community Warmth then Community Warmth oversee all stages of the work from specification, quotation, installation, snagging, payment, guarantees and aftercare. Customer service is monitored all the way through the process ensuring satisfaction and value for the homeowner, associated council and installer alike.
QICA allows home owners, landlords and tenants to relax knowing a third-party is double checking their work.