Quality Integrity Care               Keeping communities warm and safe

QICA Installers

QICA – Installers

QICA installers are thoroughly checked before being granted status and must demonstrate a commitment to quality and improvement. When a QICA installer conducts work via Community Warmth then Community Warmth oversee all stages of the work from specification, quotation, installation, snagging, payment, guarantees and aftercare. Customer service is monitored all the way through the process ensuring satisfaction and value for the homeowner, associated council and installer alike.

 

We know there are many installer and trade programmes out there and we have worked with many of them and have found them to be helpful but they do not provide the project management and control that the QICA scheme provides.

 

QICA provides installers with a simple way to prove they are genuine about customer service. QICA installers can participate in Community Warmth projects and show clients their quality status.

 

NEW: QICA Bronze. This new entry level accreditation gives the aspiring installer a low cost route into accreditation. We'll work with you to set up a simple quality system, check you have the skills and legal requirements in place and start you on the road to improving your customer experience. This is designed as a starting point for smaller organisations.

 

QICA Installers
Community Warmth

Feeling Lonely at christmas

 Christmas can be a difficult or even lonely time for many of us. Statistics released by Age UK show that half a million older people in the UK expect to feel lonely this Christmas. Not all of us have a family to spend time with and some us just cant face a "big family Christmas" but still feel lonely or down. Try a simple step and look online for people who may be feeling exactly how you feel or understand what you are going through. If you feel lonely, or just need someone to talk to, here are some places to start. Whether you just have a look round or join a conversation is up to you.   www.contact-the-elderly.org.uk/news/contact-the-elderly-in-december  Join their Be Our Guest campaign.  www.campaigntoendloneliness.org/feeling-lonely offers advice on what to do if you feel lonely. www.elefriends.org.uk is an online community where you can be yourself, share and be heard.  www.samaritans.org are always available to talk 24/7 about whatever is on your mind. Call 116123 or email jo@samaritans.org  However you are spending Christmas this year, everyone at Community Warmth wishes you a happy and peaceful time.

Heatwave Advice

Stay cool and hydrated in this hot weather. Government advice is to stay out of the sun between 11am and 3pm.  Drink more water than you usually do. Take a cool shower or bath if you are over heated. Cool your home at night by opening windows and doors if it is safe to do so in your area.  Keep curtains closed and blinds down during the day. To find out more from Public Health England download their useful guide here.​

WE WON TWO NATIONAL AWARDS!

We were absolutely delighted to be recognised at the Energy Efficiency Awards and took home Special Commendation Awards for Social Responsibility Company of the Year and Fuel Poverty & Vulnerable Support Campaigner of the Year.A huge thank you to all who voted for us and congratulations to the other winners. 

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We audit  installations and look at quality of work, adherence to scope and customer service as standard and provide detailed monitoring reports to our partners. We are also able to provide energy improvement statistics and other bespoke reports for your project.

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