Quality Integrity Care               Keeping communities warm and safe

QICA Installers

QICA – Installers

QICA installers are thoroughly checked before being granted status and must demonstrate a commitment to quality and improvement. When a QICA installer conducts work via Community Warmth then Community Warmth oversee all stages of the work from specification, quotation, installation, snagging, payment, guarantees and aftercare. Customer service is monitored all the way through the process ensuring satisfaction and value for the homeowner, associated council and installer alike.

 

We know there are many installer and trade programmes out there and we have worked with many of them and have found them to be helpful but they do not provide the project management and control that the QICA scheme provides.

 

QICA provides installers with a simple way to prove they are genuine about customer service. QICA installers can participate in Community Warmth projects and show clients their quality status.

 

NEW: QICA Bronze. This new entry level accreditation gives the aspiring installer a low cost route into accreditation. We'll work with you to set up a simple quality system, check you have the skills and legal requirements in place and start you on the road to improving your customer experience. This is designed as a starting point for smaller organisations.

 

QICA Installers
Community Warmth

Heatwave Advice

Stay cool and hydrated in this hot weather. Government advice is to stay out of the sun between 11am and 3pm.  Drink more water than you usually do. Take a cool shower or bath if you are over heated. Cool your home at night by opening windows and doors if it is safe to do so in your area.  Keep curtains closed and blinds down during the day. To find out more from Public Health England download their useful guide here.​

WE WON TWO NATIONAL AWARDS!

We were absolutely delighted to be recognised at the Energy Efficiency Awards and took home Special Commendation Awards for Social Responsibility Company of the Year and Fuel Poverty & Vulnerable Support Campaigner of the Year.A huge thank you to all who voted for us and congratulations to the other winners. 

Vulnerable Customer Campaigner of the Year

 We were delighted to win this award as recognition for our customer support.

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We audit  installations and look at quality of work, adherence to scope and customer service as standard and provide detailed monitoring reports to our partners. We are also able to provide energy improvement statistics and other bespoke reports for your project.

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