Quality Integrity Care               Keeping communities warm and safe

We have developed the QICA programme with the principles that underpin our company in mind, Quality, Integrity and Care. We want homeowners and tenants to be able to have work carried out on their homes by reputable installers and for them not to have to worry about managing, paying and quality checking the contractor.​

 

QICA installers are thoroughly checked before being granted status and must demonstrate a commitment to quality and improvement. When a QICA contractor conducts work via Community Warmth then Community Warmth oversee all stages of the work from specification, quotation, installation, snagging, payment, guarantees and aftercare. Customer service is monitored all the way through the process ensuring satisfaction and value for the homeowner, associated council and installer alike.​ We know there are many installer and trade programmes out there and we have worked with many of them and have found them to be helpful but they do not provide the project management and control that the QICA scheme provides.

QICA for Council

QICA for Council

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QICA for homeowners

QICA for homeowners

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QICA for Installers

QICA for Installers

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QICA for Suppliers

QICA for Suppliers

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QICA Accreditation
QICA Accreditation
QICA Accreditation
QICA Accreditation
QICA Accreditation

Overview

QICA allows home owners to relax knowing a third-party is double checking their work. QICA is free to home owners.​

QICA allows councils to stretch their budgets, they can oversee the operational, project, budget, quality and energy reports on work in their area without having to oversee the day-to-day issues that projects raise. Most aspects of QICA are provided as a free service to Councils and Charities.​

QICA allows manufacturers and suppliers to engage with any project Community Warmth are managing as well as being a useful tool to monitor their installer programmes.​

QICA provides installers with a simple way to prove they are genuine about customer service. QICA installers can participate in Community Warmth projects and show clients their quality status.

 

Community Warmth

Heatwave Advice

Stay cool and hydrated in this hot weather. Government advice is to stay out of the sun between 11am and 3pm.  Drink more water than you usually do. Take a cool shower or bath if you are over heated. Cool your home at night by opening windows and doors if it is safe to do so in your area.  Keep curtains closed and blinds down during the day. To find out more from Public Health England download their useful guide here.​

WE WON TWO NATIONAL AWARDS!

We were absolutely delighted to be recognised at the Energy Efficiency Awards and took home Special Commendation Awards for Social Responsibility Company of the Year and Fuel Poverty & Vulnerable Support Campaigner of the Year.A huge thank you to all who voted for us and congratulations to the other winners. 

Vulnerable Customer Campaigner of the Year

 We were delighted to win this award as recognition for our customer support.

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We audit  installations and look at quality of work, adherence to scope and customer service as standard and provide detailed monitoring reports to our partners. We are also able to provide energy improvement statistics and other bespoke reports for your project.

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01647 24609

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